Privacy policy & cookies

Privacy policy CUBE WALLS sp. z o.o. sp. k.

In order to ensure transparency in our activities, below we present information about the principles and methods of processing personal data, as well as the rights you have in relation to the processing of your data. We make every effort to ensure that your personal data is processed in accordance with applicable laws, including the European Parliament and Council Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”).

What is personal data?

Personal data refers to information about an identified or identifiable natural person (e.g., name, surname, phone number, date of birth, phone number, email address).

What is personal data processing?

Processing of personal data includes all activities performed on personal data (e.g., collection, storage, analysis, deletion). We collect and process your personal data only to the extent necessary for achieving specified purposes.

Who is the Data Controller?

The controller of your personal data is CUBE WALLS sp. z o.o. sp.k based in Kraków, ul. Centralna 41a, 31-586 Kraków, entered into the National Court Register of Entrepreneurs under number 0000791876, NIP: 6751707708, REGON: 383720938.

How can you contact us regarding the processing of personal data?

You can contact the Data Controller via:

  • Correspondence in writing: ul. Centralna 41a, 31-586 Kraków ul. Centralna 41a, 31-586 Kraków
  • Email: info@climbin.eu or phone +48 452 700 446.

What personal data is processed, for what purposes, and on what basis?
The Administrator provides various services related to the processing of personal data. Depending on the type of service, the Administrator processes different personal data.
PURPOSE: Contact with clients and establishing cooperation
If you contact the Administrator (via phone, email, website form, correspondence, or in person) and provide contact and identification data (name, surname, email, phone number), or other personal data, such data is processed for the purpose of:

  • Responding to inquiries based on your consent (Article 6(1)(a) GDPR);
  • Taking steps at your request before entering into a contract (Article 6(1)(b) GDPR);
  • Pursuing legitimate interests of the Administrator related to the defense or enforcement of claims in connection with the contact made (Article 6(1)(f) GDPR).

PURPOSE: Conclusion and performance of contracts, including via the website
In connection with the business activities of CUBE WALLS, we process your personal data to conclude, perform, and settle contracts for services related to the use of MOOD and CUBE facilities, participation in activities, events, or purchases made at the facilities or via the website. We process data such as name, date of birth, data of parents/guardians of minors, and data of minors under the care of clients, including image data. For sports events, we also process sports results. For entrepreneurs, we process data such as company name, bank account number, NIP, and REGON. This data is processed:

  • For contracts in which you are a party, based on Article 6(1)(b) GDPR;
  • To pursue the legitimate interests of the Administrator in concluding, performing, and settling contracts (Article 6(1)(f) GDPR);
  • To pursue the legitimate interests of the Administrator in providing information about the results of organized sporting events (Article 6(1)(f) GDPR).

In compliance with legal obligations, especially regarding invoicing/accounting, we process your personal data based on Article 6(1)(c) GDPR.
Regarding claims and document archiving related to service usage, we process your personal data based on the legitimate interest of the Administrator (Article 6(1)(f) GDPR).

PURPOSE: Marketing
For marketing and advertising purposes, we process personal data such as image, name, surname, email address, phone number, or social media account identifiers. This data is processed:

  • Based on your consent (Article 6(1)(a) GDPR);
  • Based on the legitimate interest of the Administrator for direct marketing purposes (Article 6(1)(f) GDPR).

The processing of personal data provided by individuals participating in customer satisfaction surveys is based on your consent (Article 6(1)(a) GDPR).

Do you have to provide your personal data?

Providing data is voluntary but necessary for the purposes for which it is to be processed.

How long will your personal data be processed?

The period for processing data depends on the legal basis for the processing and is as follows:

  • Data processed for the conclusion and settlement of contracts, as well as in connection with claims, will be processed for up to 3 months after the statute of limitations on claims;
  • Data processed for tax and accounting purposes, or due to legal obligations, will be processed for the period specified by law;
  • Data processed based on consent will be processed until the consent is withdrawn;
  • Data processed based on the legitimate interest of the Administrator will be processed until an objection is raised.

Who is your personal data shared with?

Personal data may be shared with entities providing hosting services, technical support for the Administrator’s websites, IT services, systems for ticket sales and reservations, online payment operators, accounting services, and legal services.
Personal data may also be shared with public authorities in cases provided by law.
Personal data will not be transferred to third countries or international organizations.
No decisions based on automated processing, including profiling, will be made based on personal data.

Will personal data be processed securely?

The Administrator takes all necessary security and data protection measures required by data protection laws. Personal data is collected with due diligence and appropriately protected from unauthorized access. The Administrator’s IT systems are secured through technical and organizational measures to prevent data loss or unlawful dissemination.

What rights do you have?

In connection with the processing of personal data, you have the following rights:

  • The right to access your data and receive a copy of your processed personal data;
  • The right to request data rectification;
  • The right to request data deletion, object to processing, or restrict processing in cases provided by law;
  • The right to data portability;
  • The right to withdraw consent for the processing of personal data;
  • The right to file a complaint with the supervisory authority, the President of the Office for Personal Data Protection, if you believe your personal data is being processed unlawfully.

Cookies Policy

To ensure full transparency of our actions related to the operation of the website managed by CUBE WALLS sp. z o.o. sp. k., in accordance with Article 173 of the Telecommunications Law of July 16, 2004, we present information regarding the rules for using cookies, the purposes of storing them, accessing them, as well as on the ability for website users to determine the conditions of providing access to this information by means of software settings.
The entity placing cookies on the user’s device and accessing them is CUBE WALLS sp. z o.o. sp. k., based in Kraków.
Information about the processing of personal data and your rights can be found in the Privacy Policy available on the website.

What are cookies?

Cookies are IT data, typically in the form of text files, stored on the user’s device, which are intended to be used by the website. They contain various types of information (depending on the type of cookies) and are stored in the user’s web browser when they visit and use the website.

What types of cookies do we use?

Necessary cookies: These are essential for using the website and its features. Without these cookies, it is not possible to use many of the services available on the website. These cookies are used particularly for:

  • Maintaining or saving the user’s session;
  • Enabling authorization through login;
  • Storing information necessary for the proper functioning of the website;
  • Monitoring the availability of services.

Functional cookies: These are not essential for using the website and its features, but facilitate the use of the website. These cookies are used particularly for:

  • Restoring the user’s session;
  • Remembering the last selected website functions (e.g., language version, sorting category, etc.).

Advertising cookies: These cookies allow the displayed advertising content to be tailored to the user’s interests.

Analytical cookies: These gather information about how users interact with the website, which subpages are visited most often, and help measure the number of visits and understand user navigation patterns, to improve the functioning of the website. Such cookies are used in particular to improve the functioning of the website and the activities carried out by the website operator.

Where and how long are cookies stored?

On our website, we use:

  • Session cookies: These are stored in the user’s browser and registered on the website. They remain saved in the browser only until it is closed or the user logs out of the service.
  • Persistent cookies: These are stored in the memory of the user’s web browser or mobile device for an extended period, depending on the user’s browser settings.

How can you manage cookies?

The use of cookies to collect data, including access to data stored on the user’s device, requires the user’s acceptance through a cookies settings form available on the website. This acceptance is not required for cookies that are essential to provide a telecommunications service related to the functioning of the website and the display of its content.

Is it possible to disable cookies?

Users can independently change the settings regarding cookies, including the conditions for their storage and access by:

  • Adjusting the settings via the cookies settings form available on the website;
  • Changing the user’s browser settings. Browsers typically allow cookies to be used by default. However, it is possible to restrict or block the use of cookies. In such cases, the user may not be able to use the website fully or access certain functions. It is also possible to delete cookies using the web browser.

Detailed information about setting cookies usage in browsers is available on the following websites:
Internet Explorer: https://support.microsoft.com/pl-pl/windows/usuwanie-plik%C3%B3w-cookie-i-zarz%C4%85dzanie-nimi-168dab11-0753-043d-7c16-ede5947fc64d
Mozilla Firefox: https://support.mozilla.org/pl/kb/ciasteczka
Google Chrome: https://support.google.com/chrome/answer/95647?hl=pl
Opera: https://help.opera.com/pl/latest/web-preferences/#cookies
Safari: https://support.apple.com/pl-pl/guide/safari/sfri11471/mac